Privacy Policy
Last updated: September 20, 2026
1. Information We Collect
Stellar Nexus Institute ("SNI") collects the following types of information:
- Donation Information: Name, email address, mailing address, and payment information when you make a donation. Payment processing is handled by Stripe, Inc. — we do not store full credit card numbers on our servers.
- Account Information: Name, email, organization name, and contact details when you create an account for our AI assistant services.
- Usage Data: How you interact with our services, including pages visited, features used, and session duration.
- Automated Data: IP address, browser type, device information, and cookies for site functionality and analytics.
- AI Interaction Data: Messages and prompts sent to our AI assistant services are processed to provide responses. We do not use your data to train AI models.
2. How We Use Your Information
We use collected information to:
- Process and acknowledge donations
- Provide and improve our services
- Send tax receipts and donation acknowledgments
- Communicate about programs, events, and services you've signed up for
- Comply with legal obligations, including IRS reporting requirements for 501(c)(3) organizations
- Protect against fraud and unauthorized access
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share information with:
- Service Providers: Stripe (payment processing), cloud hosting providers, and AI model providers — only as necessary to deliver our services
- Legal Requirements: When required by law, court order, or government regulation
- Professional Advisors: Our CPA firm (Anderson Advisors) and legal counsel, under strict confidentiality obligations
4. Data Security
We implement reasonable technical and organizational measures to protect your information, including:
- Encrypted data transmission (TLS/SSL)
- Secure password storage with Bitwarden
- Access controls limiting data access to authorized personnel
- Regular security reviews and updates
5. Cookies
Our website uses essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work without them.
6. Third-Party Services
Our services incorporate or link to third-party platforms:
7. AI Services Transparency
Our AI assistant services use large language models provided by third-party AI platforms. Key points:
- AI responses are generated by machine learning models and may contain errors
- We do not use your conversations or data to train AI models
- AI providers' data processing is governed by their respective privacy policies
- Critical decisions should not be made solely based on AI-generated content
8. Data Retention
We retain donor and financial records for the period required by IRS regulations for 501(c)(3) organizations (generally 7 years). Account data is retained while your account is active and for 30 days after deletion requests.
9. Your Rights
You may:
- Request access to your personal data we hold
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of non-essential communications
- Request a copy of your data in a portable format
To exercise these rights, contact us at info@stellarnexus.institute.
10. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Material changes will be communicated via email to active account holders.
12. Contact
For privacy-related questions or requests, contact our Privacy Officer at info@stellarnexus.institute.
Stellar Nexus Institute is a 501(c)(3) nonprofit corporation. EIN: 42-2841879. Registered address: 3225 McLeod Dr #110, Las Vegas, NV 89121. Operations: 112 Anna Lee Dr, Dothan, AL 36303.